Terms and Conditions

Gecko Gurl is committed to serving your reptile feeder needs. Quality is of the utmost importance to us and we take great pride in the production, packaging, and transportation of every feeder we provide.

Its your responsibility to comply with your townships bylaws, Gecko Gurl will not be held accountable or responsible for any mishaps

We accept Cash, Email Money Transfers, and Square.

Prices are subject to change at any time without notice.

If you are not 100% guaranteed with your product, Gecko Gurl needs to be contacted, so we can rectify the situation immediately.

Order Cut-off Times

Tuesdays @ 2pm for Guaranteed (to the best of our ability) fulfilment on stated delivery day (shown at checkout)

All live rodents must be ordered by 2pm Tuesday for that weeks delivery, all live rodents ordered after 2pm Tuesday will be moved to the following week.

Orders which are received after the cut off time will be moved to the next week.

No Show Pickups

If you are a no show for a pickup order your order will be refund minus 30% restocking fee. 

Live Rodents Policy

Live rodents are NON REFUNDABLE once order has been received.   Refunds will not be given for cancelling after the cut off time or undeliverable/non-picked up orders by end of the week (Saturday AM ) .  This is due to added care and feeding requirements associated  with live rodents.

Live Arrival Guarantee 

All Dead on Arrival (DoA) live feeders must be reported within 24 hours of receiving your order.  Silkworms and Hornworms are the exception to this policy and are only guaranteed for 12 hours due to the temperature/humidity sensitivity of these insects.

Refunds

Refunds will be provide for any DOA items.  Refunds of less than $10.00 will be provided in form of a coupon to be used on your next order.    

Refunds for Cancelled Orders 

Refunds for cancelled orders (cancelled by customer) will be refunded minus any bank/credit card processing fees.